Shipping policy

Shipping Policy

Thank you for shopping with Zane Brnd. Below you’ll find all the details regarding how we process and ship your orders.

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During high-demand periods, sales, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping (Domestic): 3–7 business days after processing

  • Expedited Shipping (if offered): 2–3 business days after processing

  • International Shipping: 7–21 business days depending on destination

Please note that delivery times are estimates and not guarantees.

Shipping Locations

We currently ship to:

  • Domestic: United States, including Alaska, Hawaii, and Puerto Rico

  • International: Select countries (if applicable)

If your country is not available at checkout, please contact us at zanebrnd.oficial@gmail.com for assistance.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to update after shipment.

Delays & Lost Packages

We are not responsible for delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs delays (for international orders)

  • Incorrect or incomplete shipping addresses

If your package appears lost or delayed, please contact the shipping carrier first. You may also reach out to us for assistance.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately and we will do our best to update it before shipment.

Lost or Stolen Packages

Zane Brnd is not responsible for lost or stolen packages marked as “delivered” by the carrier.

If this occurs, please contact your local carrier or postal service to file a claim.

Customs, Duties & Taxes (International Orders)

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in our pricing or shipping fees.

Multiple Packages

In some cases, your order may be shipped in multiple packages due to product availability or warehouse locations. You will receive separate tracking numbers if this occurs.

Contact Us

If you have any questions about shipping, please contact us:

Email: zanebrnd.oficial@gmail.com
Business Name: Zane Brnd